Geoff Ramm – Customer Service & Customer Experience Speaker
Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows that great customer service leads to lucrative, repeat business but a greater experience leads to global recognition. So how can you design a customer experience that has you talked about for decades to come?
Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.
In his interactive keynotes, your audience will not only discover out-of this-world ideas, they will come up with them and be excited to implement them too! He’s challenged and inspired entrepreneurs, companies and organisations across six continents to create award winning ideas to outperform the competition.
Author of the Celebrity Service & OMG Book Trilogy, he has also been awarded the PSAE award of speaking Excellence. Oh…and his onstage presence and infectious enthusiasm and humour will have you on the edge of your seats!
Be Entertained
Laugh out loud with Geoff Ramm at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business.
Become Engaged
Kick off your event with a bang. Close with an explosion of creative ideas.
Leave Inspired
Make massive changes tomorrow. Become the brand of choice in the eyes of your customers.
Keynotes
You can choose from a high impact TED style 20 minutes, through to an expertly crafted 60 minute keynote. Geoff will pick the very best and most relevant content for your audience from his extensive catalogue of original stories, creative ideas and result defying techniques.
Interactive
Celebrity Service
Follow up an inspiring keynote performance with a fully interactive master class. Whether it be 1 hour, half day or full day, Geoff will have everyone creating award winning Celebrity Service Moments. This deeper dive will also feature his amazing ‘120 Challenges’ which will encourage everyone to look further, create better and consistently stand out from the competition.
How Geoff Ramm makes your life easier
You want a video to send before the event?
It’s yours.
Interviews and copy for your newsletter or website?
They’re yours too.
Copies of his slides to remind yourself of the key points?
One click and you get them
“A Game Changer”…… Forbes
To book Geoff Ramm either submit the enquiry form, mail: info@carolandassociates.com or call 01 235 2570.